Frequently Asked Questions
Craftsmanship & Quality
At may re , we embrace a design and production philosophy where perfection is the standard. Each piece is meticulously crafted using hand-picked, premium materials and subjected to rigorous quality control. Longevity, aesthetic integrity, and the premium experience we offer are the core foundations of our collections.
Exclusive Offers
To stay connected with the world of may re, you can subscribe to our newsletter or follow our social media accounts. Exclusive offers for your first purchase, end-of-season campaigns, and special loyalty program codes are issued periodically. Your eligibility for current promotions will be automatically verified at the checkout stage.
Orders & Delivery
Your orders are meticulously packaged in accordance with MAY RE quality standards and dispatched via Yurtiçi Kargo within 1-3 business days. You can monitor every stage of your delivery in real-time using the tracking number provided.
Returns & Exchanges
At may re, customer satisfaction and security are our foremost priorities. Pursuant to the Law No. 6502 on the Protection of Consumers, you may exercise your right of withdrawal within 14 days from the date of delivery without providing any justification and without incurring any return shipping costs.
Return Conditions Returned items must be strictly unworn and unused, with original packaging intact, tags attached, and in a resalable condition. (Due to hygiene regulations and legal requirements, returns are not accepted for products requiring high hygiene standards, such as cosmetics and intimate wear, or for custom-made products.)
The Process For return requests, you may contact us via the contact form on our website or directly through our email address. Once the item is received and inspected, the full amount will be refunded to your original payment method (credit/debit card) within the legal period of 14 days at the latest.